Privacy Policy
Last updated: May 2026
Information We Collect
When you contact us through the website contact form, we collect your name, company name, email address, phone number, and the contents of your message. This information is used solely to respond to your enquiry and provide freight forwarding services.
How We Use Your Information
We use contact information to respond to enquiries, prepare freight quotes, arrange shipments, and communicate about your import or export requirements. We do not sell or share your personal information with third parties for marketing purposes.
Shipment Data
Information related to active shipments — including commercial invoices, packing lists, bills of lading, and customs declarations — is retained as required by CBSA and applicable Canadian customs and transportation regulations, and shared with carriers, customs authorities, and partner facilities only as necessary to execute the shipment.
Data Retention
Contact form submissions are retained for a reasonable period to facilitate follow-up communication. Client records related to customs filings and shipment documentation are retained as required by CBSA and applicable regulations.
Contact
For privacy-related questions, contact us at [email protected].